Last updated: 15 October 2025

Welcome to Ideal Scents (“we”, “our”, or “the Site”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit idealscents.pk or make a purchase from our store.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve your shopping experience, including:

• Personal information: Name, phone number, billing/shipping address, and email address.
• Payment details: Collected securely through our payment partners (we do not store full credit/debit card information).
• Device information: Such as IP address, browser type, operating system, and usage data.
• Communication data: Messages, inquiries, or feedback you send to us.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate order updates, promotions, and offers.
• Improve our website, products, and customer service.
• Detect and prevent fraud or unauthorized transactions.
• Comply with legal and regulatory obligations.

3. Sharing & Disclosure

We never sell your personal information. However, we may share it with trusted third parties who assist us in operating our business, such as:

• Payment processors and courier services.
• Marketing and analytics tools (for site improvement).
• Legal or regulatory authorities when required by law.

All partners are required to handle your information securely and responsibly.

4. Data Protection & Retention

We use SSL encryption, secure servers, and verified payment gateways to keep your data safe.
Your data is kept only as long as necessary for order processing, support, or legal compliance, after which it is securely deleted.

5. Your Privacy Rights

You have the right to:

• Access, update, or delete your information.
• Withdraw consent for marketing messages anytime.
• Request details of the personal data we hold about you.

Contact Us

If you have questions about this Privacy Policy or how we handle your information,
please contact:
Phone: ‪+92 339 3819381
Website: www.idealscents.pk
Email: info@idealscents.pk